Who we are
Who we are
Hezar Balkh is a Vienna-based online boutique offering luxury handcrafted wooden gift boxes, ceramics, and traditional Afghan clothing. Our website address is https://hezarbalkh.com.
What personal data we collect and why
We collect user data such as name, email address, shipping details, order information, and any information you provide in forms or comments. Technical data such as IP address, browser user agent, and cookies may also be collected for spam protection and to improve your site experience.
Comments
When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection. An anonymized hash from your email address may be sent to the Gravatar service to check if you are using it. See Gravatar’s privacy policy at https://automattic.com/privacy/.
Media
If you upload images, avoid including embedded location data (EXIF GPS) as website visitors might extract this data.
Cookies
If you leave a comment, you may opt to save your name, email, and website in cookies for future convenience. These are stored for one year. Other cookies may be set for login and site usage preferences.
Embedded content from other websites
Articles may include embedded content such as videos or images. Such content from other sites behaves exactly as if you visited that site, which may collect data or use cookies.
Who we share your data with
We do not sell your data. Your information may be shared only with suppliers and service providers such as shipping companies or payment processors, as needed to fulfill orders.
How long we retain your data
If you leave a comment, the comment and its data are retained indefinitely for follow-up. For users who register on our site, we store their data in their profile, which they may view, edit, or delete upon request.
Your rights over your data
Under EU law, you may request a copy, correction, or deletion of your data at any time. Please write to info@hezarbalkh.com
Where your data is sent
Visitor comments may be checked through automated spam detection. Orders may require sharing necessary data with logistics or payment providers.
Contact Information
For any privacy-based requests or questions, contact: info@hezarbalkh.com
Last updated: June 2025